Privacy Policy

At Loving Surrogates (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal data of our prospective surrogates, intended parents, healthcare partners, and website visitors. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your information when you visit https://lovingsurrogates.com (the “Website”) or interact with our surrogacy consulting and coordination services.

How We Protect Your Personal Information

1. Data Controller and Responsible Entity

The entity responsible for processing your personal data on this Website is:

Entity Name: Loving Surrogates TOV
Website: https://lovingsurrogates.com
Contact Email: provacy@lovingsurrogates.com
Mailing Address: Mykhaila Boichuka St, 1/2, Kyiv, Ukraine, 02000

2. Categories of Personal Data We Collect

Depending on your interaction with our Website and services, we collect several types of personal information, which can be categorized as follows:

Category	Types of Data Collected	Source
Identity & Contact Data	First name, last name, email address, phone number, physical address, preferred language.	Directly provided by you via contact or application forms.
Surrogacy Application Data	Age, medical/reproductive background, lifestyle factors, family status, location preferences (collected during pre-screening inquiries).	Directly submitted by prospective surrogates or intended parents.
Technical & Usage Data	IP address, browser type and version, time zone setting, page interaction information, operating system, and referral URLs.	Automated technologies (Cookies, Google Analytics).
Communication Data	Records of inquiry correspondence, messages submitted through website forms, or email feedback.	Direct interactions with our support and consultation team.

3. Legal Bases and Purposes of Data Processing

We process your personal data in accordance with statutory privacy regulations under the following legal bases and purposes:

Pre-contractual Steps and Performance of Service: Processing information submitted through intake/application forms to evaluate eligibility for surrogacy programs and coordinate consultation requests.
Legitimate Interests: Improving our Website’s user experience, ensuring network security, conducting administrative operations, and analyzing statistical trends via aggregated web analytics.
Consent: Sending promotional updates, newsletters, or utilizing non-essential analytics cookies (e.g., Google Analytics). You may withdraw your consent at any time.
Legal Obligations: Compliance with applicable legal, accounting, tax, and reporting obligations.

4. Analytics and Third-Party Tools

We use third-party service providers to monitor and analyze the use of our Website.

Google Analytics

Our Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to this Website.

IP Anonymization: We have activated IP anonymization. Your IP address is shortened within member states of the European Union or other signatory states to the Agreement on the European Economic Area before transmission to Google servers in the United States.
Data Use: Google uses this data to evaluate Website usage, compile reports on Website activity, and provide other services related to Website activity.
Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or managing your browser’s cookie settings.

5. Disclosure and Sharing of Personal Data

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following limited circumstances:

Service Providers & Processors: Web hosting providers, IT security services, customer relationship management (CRM) systems, and analytics services acting under contractual data processing agreements.
Clinical & Agency Partners: With your explicit consent, necessary application data may be shared with partner IVF clinics, legal representatives, or matching specialists as part of the surrogacy process.
Legal Compliance: When required by law, subpoena, regulatory inquiry, or court order to protect legal rights or safety.

6. International Data Transfers

Because Loving Surrogates operates globally and utilizes cloud hosting and service providers located worldwide (including the United States), your information may be transferred to and maintained on servers located outside your state, province, or country.

Whenever we transfer personal data originating from the European Economic Area (EEA) or UK to countries outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling legal, accounting, or reporting requirements:

General Inquiries: Retained for up to 2 years from last contact unless converted into an active consultation.
Surrogacy Applications & Client Files: Retained for the duration of the contractual relationship plus statutory limitation periods required for health, legal, and tax records.
Analytics Data: Retained by Google Analytics according to standard storage settings (up to 14–26 months).

8. Your Legal Privacy Rights

Depending on your jurisdiction (such as under the GDPR or CCPA/CPRA), you possess specific rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when it is no longer required for processing purposes.
Right to Restrict or Object: Object to processing based on legitimate interests or request restrictions on data processing.
Right to Data Portability: Request transfer of your data to you or a third party in a structured, machine-readable format.
Right to Withdraw Consent: Withdraw any previously given consent for data processing without affecting prior lawful processing.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact our Data Protection Officer/Privacy Team at [Insert Contact Email].

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption across our Website, restricted access controls, and secure server hosting.

10. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

11. Children’s Privacy

Our Website and services are directed strictly to adults aged 18 and older. We do not knowingly collect or solicit personal data from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will promptly delete it.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect regulatory changes or operational updates. Any modifications will be posted on this page with an updated “Effective Date”. We encourage you to review this page periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Loving Surrogates — Privacy Team
Website: https://lovingsurrogates.com
Email: privacy@lovingsurrogates.com
Address: Mykhaila Boichuka St, 1/2, Kyiv, Ukraine, 02000